Returns & Exchanges
Due to the perishable nature of our snacks, we cannot accept returns; however, we are committed to your satisfaction and will replace any products that arrive damaged or do not meet our freshness standards.
Contact Customer Support
Reach out to our consumer care team within 7 days of receiving your order to report an issue with your snacks.
Provide Order Details
Share your order number and the specific batch code found on the product packaging to help us track the shipment.
Submit Quality Proof
Attach a photo of the damaged product or the packaging showing the expiration date for our quality assurance review.
Receive Replacement or Credit
Once validated, we will ship a fresh replacement of your favorite treats or issue a store credit to your account.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing